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MEMBERSHIP TERMS & CONDITIONS

DIRECT DEBIT MEMBERSHIP TERMS & CONDITIONS


PRINCIPAL TERMS

  1. This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process.
  2. In some locations you can choose to delay the start date of your membership by up to 3 months. If you want to bring this date forward please contact us on 03444 770 005 or at member.services@puregym.com and we will be more than happy to discuss your options. Please do note, however, that the terms in the Money Back Guarantee section of these terms may then apply in that situation.
  3. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us.
  4. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
  5. You cannot transfer this agreement to anyone else.
  6. All terms apply to British Military Fitness joint memberships - only available on certain sites.

FEES AND CHARGES

  1. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us by Direct Debit approximately 5 days from your membership application date and are not refundable under any circumstances with the exception of the Money Back Guarantee detailed below. Joining fees are applied to cover the initial administration costs associated with setting up a new membership and direct debit agreement and entitle the member to a gym induction session, bookable online.
  2. If you are looking to upgrade your membership there maybe an admin fee charged at the point at which you upgrade.
  3. Your second Direct Debit for monthly membership fees only will be collected one month after you joined, unless you joined prior to your gym opening in which case they will be collected one month after the gym opened. Subsequent Direct Debits for monthly membership fees will be collected monthly thereafter. Each payment made is not refundable under any circumstances.
  4. If any Direct Debit is returned unpaid or any cheque is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of £20. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. We may present an option to reduce the administration fee if the outstanding amount is paid online within 7 days of becoming due.
  5. You agree to advise us immediately of any change to the Members Details provided.
  6. A £5.99 monthly charge is applied if you freeze your membership. Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert back to your monthly rate. Freeze only applies to monthly memberships.

PRICES

  1. From time to time we may need to increase the price of membership. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. During this period you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you do not terminate the membership by the date given to you in the notice then the price of your membership will be increased in accordance with our notice.

TERMINATION

  1. You may terminate your membership at any point by cancelling your direct debit with your bank, allowing 3 to 4 working days for the bank to action this. Please call Member Services for options available to you or for any further information.
  2. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate. If you have purchased a Fixed Term or Student membership you will be entitled to 50% of the pro-rotated amount minus the joining fee as refund for any unused membership.

MONEY BACK GUARANTEE

  1. As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. However, as per regulation 36 of Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, if you select to commence your membership immediately, or you ask us to start your membership early, you agree that if you subsequently cancel your membership within the 14 day period, you will be refunded any monies paid, less an amount for the membership you have already used. As an example of how this works, if your membership fee is £15 per month and you cancel your membership after 10 days of it commencing (having asked us to start it immediately) we shall refund you £10, keeping £5, which represents the membership you had used up to the point of cancellation.

 

PIN ABUSE POLICY

  1. Your PIN number can only be used by you: Your PIN number is issued solely for your use, as your membership is personal to you and only covers your use of a gym. You are responsible for keeping your PIN number secure and confidential at all times.
  2. Use of PIN numbers is monitored: In the interests of the safety and security of all our members, use of PIN numbers is monitored and individuals using PIN numbers may be asked to provide proof of identification.
  3. What we will do if we think your PIN number has been misused: Should we believe that your PIN number has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. If we do so we will: (a) inform you, via email, that we believe your PIN number has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below.
  4. Our Right to make additional charges and/or cancel your membership: If you unreasonably refuse to cooperate with our investigation, or following our investigation we have reasonable grounds to believe that your PIN number was used, with or without your knowledge and/or consent, by another individual or individuals, depending on the particular circumstances of each case, we reserve the right to take one or both of the following steps, which are in addition to any other legal rights that we may have : (a) to apply an additional charge to your membership fees (and increase your direct debit payment(s) accordingly) equal to the daily membership charge (that applied at the time of use) for each occasion on which your PIN number was used by that individual/those individuals; and/or (b) in the event of serious misuse of your PIN number, for example, your PIN number has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given.
  5. Your responsibility for another’s conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number to another individual or individuals, in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct.

DAILY MEMBERSHIP TERMS & CONDITIONS
PRINCIPAL TERMS

  1. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
  2. Your membership will be activated on the date you specified.
  3. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
  4. You cannot transfer this daily membership to anyone else nor transfer to another date.

FEES AND CHARGES

  1. You shall be entitled to cancel your daily membership the earlier of: (1) 14 days after the date of purchase; or (2) the day before the date on which you selected your daily membership to activate. If you cancel during this period you will receive a full refund. After this period the daily membership fee is not refundable.

GENERAL TERMS & CONDITIONS


MISCELLANEOUS TERMS

  1. Members must be 16 or older. 
  2. You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change.
  3. If we take no action or let you off any breach of this agreement or give you extra time to pay or comply, it will not stop us enforcing the terms of this agreement strictly at a future date.
  4. We may assign the benefit of this agreement and our rights thereunder to a third party on notice to you. Your rights under this agreement will not be prejudiced.
  5. There may be occasions where we have to close all, or part of, the gym of which you are a member. We will do our best to let you know of such closures in advance of them taking place, unless the problem is urgent or an emergency. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances.
  6. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.
  7. We will not be liable or responsible for outstanding monies paid to a Personal Trainer. Personal Training is arranged directly with the PT and not with Pure Gym Limited.
  8. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.
  9. This agreement is governed by English Law.
  10. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules.
  11. Extra and Off-peak memberships are not available at LAX gyms (London Wall and London South Kensington.


INFORMATION ABOUT US

  1. We are a company registered in England and Wales. Our company registration number is 06690189 and Our registered office is at Town Centre House, Merrion Centre, Leeds LS2 8LY. Our registered VAT number is 165 8808 68.
  2. If you have any questions or if you have any complaints, please contact us. You can contact us by telephoning our customer service team at 0344 477 0005 or by e-mailing Us at member.services@puregym.com
  3. If you wish to contact us in writing, or if any clause in these terms requires you to give us notice in writing you can send this to us by e-mail to Pure Gym Limited at member.services@puregym.com We will confirm receipt of this by contacting you by email.


YOUR PERSONAL INFORMATION

  1. We will use the personal information you provide to us to:
  2. (a) provide your membership services;
    (b) process your membership payment; and
    (c) inform you about relevant products or services from PureGym, or carefully selected third parties.  You may stop receiving these at any time by contacting us.
  3. We will not give your personal data to any third party and you will only receive communications directly from PureGym.


PROMOTION TERMS

  1. PureGym Ltd reserves the right to end any promotion without warning at any time.
  2. Any prizes offered by PureGym must be claimed within 21 Days of announcement of the winners. PureGym have 45 days to issue any prize
  3. All Gym challenges are subject to fair play which is managed in club. Any recorded reps or times must be verified and signed off by a PureGym team member.
  4. Pure Gym reserve the right to redeem any prize in the form of a voucher or pre purchased credit.
  5. Zero Joining Fee offers exclude pre-opening offer gyms.  

FREE DAY PASSES

  1. Day passes are subject to a fair use policy. 1 pass per person, multiple passes may be cancelled without warning.
  2. Free passes have no resale value, and cannot be exchanged for cash or any other product or service.
  3. Passes must be used on consecutive days
  4. Free passes should be booked to start before the advertised expiry date any passes set for redemption after this date may be cancelled without warning.
  5. This daily membership commences once you have indicated your acceptance in the Declaration section of this web sign up process.
  6. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.
  7. You cannot transfer this daily membership to anyone else nor transfer to another date.
  8. Free passes are available at all open gyms. New opening gyms are excluded.

 

STUDENT MEMBERSHIP (VIA UNiDAYS)

  1. Discount is available to verified UNiDAYS members only and is non-transferable. All student memberships are subject to PureGym’s membership rules and terms and conditions. Available at open clubs only and exclusions may apply. Discount cannot be used in conjunction with any other offer and does not apply to any classes or other services that they may offer for sale from time to time. PureGym reserve the right to terminate this discount without notice.

    Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase.

    Fixed term student memberships can be terminated early by contacting PureGym Member Services, and you will be refunded 50% of the remaining membership period. Discount to fixed term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership.

 

PUREGYM REFER-A-FRIEND PRIZE DRAW

By entering the Refer-a-Friend Prize Draw, you are deemed to accept the terms and conditions for this prize draw. Please read full terms and conditions before entering the prize draw here:

https://puregym.com/membership-terms-conditions/pure-gym-refer-a-friend-prize-draw-terms-and-conditions/

Pure Gym Limited (company number 06690189), whose registered office is at Town Centre House, Merrion Centre, Leeds, LS2 8LY (“Pure Gym”) (“Pure Gym”) is the Promoter of the Refer-a-Friend Prize Draw. You can contact us by telephoning our customer service team at 0344 477 0005 by writing to us at Pure Gym, Town Centre House, Merrion Centre, Leeds, LS2 8LY or by sending us an email to puregymmemberservices@puregym.com

 

3 MONTHS FOR £30 TERMS

  1. Offer valid until Thursday 15th July 2017 at 23:59.
  2. Valid only on fixed term 3 month memberships at the gym joined.
  3. 3 months are valid from the date membership purchased.
  4. On termination you will be entitled to 50% of the pro-rated amount as refund for any unused membership.
  5. Offer can only be claimed by using a unique code or through the joining page.
  6. Offer is only valid through email communication.
  7. To claim this offer refer back to the email received and use the unique code provided.
  8. Offer is not valid to anyone who hasn’t received email communications regarding this offer.
  9. Zero Joining Fee and 3 months for £30 offer excludes the below gyms :

Aberdeen Kittybrewster

Aberdeen Shiprow

Brighton

Burnham

Cambridge

Chester

Edinburgh Exchange Crescent

Edinburgh Ocean Terminal

Edinburgh Quartermile

Glasgow Robroyston

Paisley

Harrogate

Leeds Regent Street

Great Portland Street

London Aldgate

London Bayswater

London Bermondsey

London Bromley

London Camberwell

London Canary Wharf

London Charlton

London Enfield

London Finchley

London Finsbury Park

London Hammersmith Palais

London Highgate

London Holborn

London Lambeth

London Limehouse

London Marylebone

London North Finchley

London Orpington Central

London Oval

London Piccadilly

London Putney

London Shoreditch

London South Kensington

London Southgate

London St Pauls

London Sydenham

London Victoria

London Wall

London Wandsworth

Manchester Spinningfields

New Barnet

Manchester Urban Exchange

Northolt

Stockport

Purley

Nottingham Basford

Oxford Central

Oxford Templars Shopping

Sutton Times Square

West Thurrock

York

 

PUREGYM SUMMER SESSIONS ENVELOPE PRIZES

1 Free Day Pass
Prize is for a single use, one day pass only. Prize can be claimed up until 31.08.2017 at 23:59 and cannot be used at any new-opening offer gyms.

Extra Upgrade
Prize is for a one calendar month upgrade to PureGym Extra, giving you access to every other full price PureGym at the same price or below your gym’s standard membership rate. Offer must be claimed by 31.08.2017 at 23:59 or prize becomes invalid. Once your free month on Extra has expired you will automatically go back to your previous membership type and all Extra privileges will be removed.

Lucozade Low Cal

Offer must be claimed by 31.08.2017 at 23:59. Offer is only valid for one bottle and can only be claimed once. PureGym reserve the right to choose which flavour of drink you receive.

Amazon £10 Voucher

Offer must be claimed by 31.08.2017 at 23:59. Offer is only valid for one voucher and can only be claimed once. Winners will be sent their voucher once our Member Services have received the relevant contact information.

Free 1 month membership
Offer must be claimed by 31.08.2017 at 23:59. Offer is only valid at your current PureGym - once your 1 month of free membership has ended you will automatically go back to your previous membership rate.

£500 Cash Prize                                                    Offer must be claimed by 31.08.2017 at 23:59. Once claimed the sum of £500 will transferred directly into recipient’s bank account, which will be organised when the winner is contacted by our Marketing team.

£1500 holiday voucher 
Offer must be claimed by 31.08.2017 at 23:59. The prize will be in the form of holiday vouchers, no cash equivalent available. Winners will be sent their voucher once the marketing team have received the relevant contact information.

Two 12 month free memberships
 
Offer must be claimed by 31.08.2017 at 23:59. The duration of the 2, 12 month free memberships will start from the date claimed – once the 12 months are up both memberships will go back to the normal gym’s membership rate. If a 12 month free membership is used by a non-member, they will automatically roll on to a standard monthly membership at the gym once their 12 months of free membership have ended.

EX-MEMBER OFFER

This offer ‘£1 off for every month you were a previous member’

  1. is only valid for ex-members that are returning
  2. Is only valid if you have received an email with the offer
  3. Is only valid on standard and extra monthly memberships
  4. The offer has a maximum value of £12
  5. This offer excludes new-opening gyms and off-peak memberships
  6. The discount code can only be used once and cannot be used in conjunction with any other offers.
  7. You will receive the discount code via email
  8. Offer ends 31st August
  9. All discounts based on estimated time the ex-member was a member
  10. Joining fee still applies (differs per gym)
  11. Offer is not valid to anyone who hasn’t received email communications regarding this offer.

WIN AN IPAD NEWSLETTER COMPETITION

The winner will be chosen at random from the recipients of the august newsletter. This prize will be redeemed with vouchers that are of the equivalent value of an Apple Ipad 32GB, rrp £339. No immediate purchase necessary.

NEW LOOK GIFT CARD PROMOTION

  1. Member must attend their PureGym for at least a duration of 20 minutes each time
  2. Member entries are not limited and can attend as many times as they want
  3. Competition is open to all PureGym members at open gyms.
  4. Competition ends 31/08/2017 at 23.59 hours.
  5. Winners will be announced on Facebook and Twitter
  6. Winners will be contact via social media at first to confirm
  7. This gift card can be redeemed at any New Look store in the UK and online at newlook.com. Please retain this gift card as the balance can be topped-up.
  8. The minimum amount required to activate or top-up this gift card is £1 and the maximum card limit is £250.
  9. This gift card will automatically expire after 24 months consecutive non-use, without notice, and any outstanding balance will be deducted.
  10. This gift card balance may be checked in store, online at newlook.com or by phoning Customer Services on 0344 499 6690. Please treat this gift card like cash. New Look or PureGym are not responsible for lost, stolen, damaged or unauthorised use of this gift card.
  11. New Look reserves the right to amend these Ts&Cs at any time. Your statutory rights are not affected. Full terms and conditions are available online at newlook.com.
  12. Gift cards will be issued by New Look directly
  13. Winners will be chosen at every two weeks based on their attendance record
  14. Winner must be a PureGym member to claim the gift card

 

SOCIAL COMPETITION TERMS

#PureGymSummerSessions Social Competition

  1. Content must not include any nudity or profanity.
  2. Content must be deemed suitable by PureGym.
  3. Entries are limited to one per person per month – additional photo entries will not count as additional entries and will be limited at 5 per person per month.
  4. Winners will be announced through PureGym social channels and contacted directly.
  5. Free 1 month membership can be claimed towards your current gym membership.
  6. Competition ends 31st July 2016 12:00AM. 
  7. After the free month of membership member will automatically revert back to their normal monthly rate.
  8. No cash equivalent is available.
  9. Winner must be an existing PureGym member.
  10. Excludes LAX and new-opening gyms.
  11. Excludes fixed term memberships.

#ImPureGymMotivated Social Competition

  1. Content must not include any nudity or profanity.
  2. Content must be deemed suitable by PureGym.
  3. Entries are limited to one per person per month – additional photo entries will not count as additional entries and will be limited at 5 per person per month.
  4. Winners will be announced through PureGym social channels and contacted directly.
  5. Free 1 month membership can be claimed towards your current gym membership.
  6. After the free month of membership member will automatically revert back to their normal monthly rate.
  7. No cash equivalent is available.
  8. Winner must already be an existing PureGym member.
  9. Excludes LAX and new-opening gyms.
  10. Excludes fixed term memberships.

Updated:17/07/17